Calender Event doesn't trigger at the correct time

[tschaedl]

Hi,

in September I've changed my phone to a Galaxy S8. Since this time I have problems with the calendar event trigger. The trigger at event start works fine but the trigger at event end only triggers at the end of the calender event regardless of the configered time (xx minutes before).
It has to do with the battery optimization of the phone I guess. Cause every update of the 1.34.0 version worked fine for few days. After these days it stopped working. Automatic is set to the list of apps which shouldn't be optimized.
Does anybody has an idea what to do?

Regards,
Thomas

[Martin]

Hi,

Samsung is known to optimize battery use quite heavily when the screen is off. You could try to use option 'Like alarm clock' to see if this helps. Devices should generally not delay triggers when this option is used but it has the side effect of showing a little alarm clock icon in the status bar.

Regards,
Martin

[tschaedl]

Hi Martin,

that works fine. Thanks a lot.
Maybe you can clarify this option in the help text. The current one "Defines whether this trigger should be handled like an alarm clock which is usually displayed in the status bar" didn't give me a hint that this has to do with the behaviour in sleep mode.

Regards,
Thomas

[Martin]

Good point. I'll clarify the help text.

Regards,
Martin