Trigger - Outgoing Call

The trigger Outgoing Call is executed when an outgoing call is made and the criteria defined in the options match.

 

Examples:
  • Start recording in Gleeo Time Tracker when you call your employer.
  • Send a mail containing the called number and time to your mail account.
Settings
Called Callnumber List
The list of callnumbers when the flow should be executed. Multiple numbers can be separated by comma.
Glob patterns (*, ?) can be used to filter on similar numbers like corporate number ranges:

Examples:
  • +17001111111
  • +17001111111,+17002222222
  • *70033311*
  • *70033311*,*70033?22*
Special characters like +, - and . are removed before comparing the number.

Warning: Verify that the called number is formatted to your expectations.
You have to check the log file to see the exact formatting used or you can add an action Notification on Screen with text {called_number} to see the actual number.
Phone state
Defines the state of the call to trigger the flow. Selecting multiple states triggers the flow once for each state.
A variable is a container for a value that can be used in many actions and conditions to dynamically define a part of a text.
See action Script for a description.

Supplied Variables
triggertime
the time the trigger executed
called_number
the number of the called party
call_state
the state of the call (IDLE, OFFHOOK)
contact_name
the name of the contact if available
contact_company
the company of the contact if available
contact_title
the title of the contact if available
contact_note
the note of the contact if available
contact_nickname
the nickname of the contact if available
contact_email
an email address of the contact if available
contact_groups
the list of groups of the contact if available